The Guest Experience Expert at The Westin Desaru Coast Resort is responsible for ensuring exceptional guest service and satisfaction. Candidates should possess strong communication and interpersonal skills, with a focus on hospitality and customer service. The role requires managing guest check-ins and check-outs, handling reservations, and addressing guest inquiries and concerns. Previous experience in a similar role and proficiency in English and local languages are preferred. The candidate should be detail-oriented, adaptable, and capable of working in a fast-paced environment.
The Westin Desaru Coast Resort is a luxurious beachfront property located in Malaysia, offering a serene escape with stunning views of the South China Sea. The resort is part of the Marriott International portfolio, known for its commitment to providing exceptional hospitality experiences. It features a range of amenities, including a spa, fitness center, and multiple dining options, catering to both leisure and business travelers. The Westin brand is synonymous with wellness and rejuvenation, ensuring guests leave feeling better than when they arrived.
Malaysia is a vibrant country with a rich cultural tapestry, offering numerous job opportunities in hospitality, tourism, and other sectors. The lifestyle is a blend of modernity and tradition, with a diverse culinary scene and a warm, welcoming community. Expats can enjoy a relatively low cost of living and a high quality of life. Malaysia's visa policies are generally favorable for skilled workers, and relocation is made easier with the availability of international schools and healthcare facilities. The country's tropical climate and beautiful landscapes make it an attractive destination for those seeking a balance between work and leisure.
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