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Technical Engineer, Second Line Support, BSS Operations [DevOps & Platform Maintenance] - BSS Ops Department (BSOPD)

Japan Rakuten $4,000–$7,000/month*
Job Description

The Technical Engineer, Second Line Support in BSS Operations is responsible for maintaining and optimizing platform systems within Rakuten's BSS Ops Department. Candidates should have a strong background in DevOps and platform maintenance, with expertise in troubleshooting, system monitoring, and performance tuning. The role requires collaboration with cross-functional teams to ensure system reliability and efficiency. Candidates are expected to have experience in scripting, automation, and cloud technologies, along with excellent problem-solving skills and the ability to work under pressure.

Company Info

Rakuten is a leading global innovation company headquartered in Tokyo, Japan, known for its diverse range of services, including e-commerce, fintech, digital content, and communications. Founded in 1997, Rakuten has grown into a multinational corporation with a mission to empower individuals and businesses through technology. The company is committed to creating a vibrant ecosystem that connects people and enriches their lives, offering a wide array of products and services to millions of users worldwide. Rakuten is also recognized for its corporate culture that values creativity, diversity, and collaboration.

Destination Guide

Japan offers a unique blend of traditional culture and modern lifestyle, making it an attractive destination for expatriates. Job opportunities are abundant in technology, engineering, and education sectors. The work culture emphasizes dedication, teamwork, and respect for hierarchy. Japan's lifestyle is characterized by its efficient public transportation, safety, and high standard of living. Expats can enjoy a rich cultural experience with festivals, cuisine, and historical sites. For relocation, obtaining a work visa is essential, and companies often assist with the process. Learning basic Japanese can be beneficial for daily interactions and integration into the community.