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Customer Service Team Leader, Airfreight

Thailand DHL $2,500–$4,000/month*
Job Description

The Customer Service Team Leader, Airfreight at DHL in Thailand is responsible for overseeing the customer service team to ensure efficient and effective service delivery. Candidates should have strong leadership skills, experience in airfreight operations, and excellent communication abilities. They are expected to manage team performance, resolve customer issues, and maintain high service standards. A background in logistics or freight forwarding is preferred, along with the ability to work under pressure and meet deadlines.

Company Info

DHL is a leading global logistics company, part of the Deutsche Post DHL Group, known for its expertise in international express, air and ocean freight, road and rail transportation, contract logistics, and international mail services. With a presence in over 220 countries and territories, DHL connects people and businesses securely and reliably, facilitating global trade. The company is committed to sustainability, innovation, and customer satisfaction, offering tailored solutions to meet the diverse needs of its clients. DHL's workforce is diverse and inclusive, fostering a culture of collaboration and continuous improvement.

Destination Guide

Thailand, known for its beautiful islands, offers a vibrant culture, rich history, and a welcoming lifestyle. Job opportunities in Thailand are diverse, with growing sectors in tourism, logistics, and technology. The cost of living is relatively low, making it attractive for expatriates. Thai culture is deeply rooted in traditions, with a strong emphasis on respect and community. The lifestyle is relaxed, with a focus on family and social gatherings. For relocation, a work visa is required, and the process can be facilitated by employers like DHL. Thailand's islands offer a serene escape with opportunities for water sports, exploration, and cultural experiences.