As a Service Centre Officer at Shangri-La, you will be responsible for managing guest inquiries and ensuring a seamless guest experience. Candidates should possess excellent communication skills, both verbal and written, and demonstrate strong problem-solving abilities. A background in hospitality or customer service is preferred. The role requires the ability to handle multiple tasks efficiently and maintain a high level of professionalism. Fluency in English and Cantonese is often required, and additional languages are a plus.
Shangri-La is a renowned luxury hotel group known for its exceptional service and hospitality. With properties across Asia, the Middle East, Europe, North America, and Australia, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing guests with memorable experiences and maintaining high standards of service. Shangri-La values its employees and offers opportunities for career growth and development within the organization.
Hong Kong is a vibrant city known for its dynamic job market, especially in finance, hospitality, and technology. The culture is a mix of Eastern and Western influences, offering a unique lifestyle with bustling city life and serene natural landscapes. The cost of living is high, but salaries are competitive. English is widely spoken, making it easier for expatriates to adapt. Visa processes are straightforward for skilled workers, and the city offers a range of relocation services. Hong Kong is a hub for international business, providing numerous opportunities for career advancement.
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