The Customer Success Manager (Service Manager) for Data Centre at Singtel is responsible for ensuring customer satisfaction and retention by managing service delivery and addressing client needs. Candidates should have strong communication skills, a background in IT infrastructure or data centers, and experience in customer relationship management. They are expected to proactively identify and resolve issues, coordinate with internal teams, and provide strategic insights to enhance service offerings.
Singtel Group is a leading communications technology company in Asia, providing a diverse range of services including mobile, broadband, and digital solutions. With a strong presence in Singapore and operations across Asia Pacific, Europe, and the USA, Singtel is committed to innovation and customer service excellence. The company is known for its robust network infrastructure and is a key player in the digital transformation of businesses.
Singapore is a vibrant city-state known for its multicultural society, excellent infrastructure, and business-friendly environment. It offers numerous job opportunities, particularly in finance, technology, and logistics. The lifestyle is fast-paced with a mix of modern and traditional influences. The city is clean, safe, and well-organized, making it an attractive destination for expatriates. Singapore has a straightforward visa process for skilled professionals, and companies often assist with relocation. The cost of living is high, but the quality of life is equally impressive, with excellent healthcare, education, and public services.
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